Austin Logistics
 Maximizing the Value of Customer Interactions
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Client Successes

Customers choose Austin Logistics for innovative solutions that deliver significant results.

Our flexible solutions deliver value at key points along the lifecycle of an account including early month-on-books, retention, telemarketing, and collections. Read on to learn how companies from a variety of industries have achieved success in their operations with solutions by Austin Logistics.

Featured Stories

Learn more I.C. System, one of the largest receivables management companies in the U.S., selects Vincio™ as Central Decisioning Component
Learn more Travelocity.com, a leading internet retailer, leverages Austin Logistics' Vincio™ platform to enhance real-time fraud detection
Learn more ABN AMRO Bank, a leading international bank, improved cure rates of their credit card portfolio by 520 basis points in terms of account volume
Learn more Triad Financial, a leading consumer auto finance provider in the U.S., received a 25+% increase in right party contacts and promises-to-pay
Learn more Top bank proactively increases retention while determining and acting on current practices which had been motivating account closures
Learn more Leading telemarketer in the United States sees over 20% increased sales per agent hour
Learn more One of the largest issuers of private label credit cards in the US gained over a 20% lift in right party contacts.

Customer Challenge Result
Consumer Lender (UK) Collect more dollars without increasing resources Over 20% increase in promises-to-pay
Financial Services Company Lower annual attrition rate Identified customers at risk for attrition for retention incentives and met lower attrition rate goal
Retail Banker Reduce roll-rates and charge-offs Over 20% lift in right party contacts with significantly lower penetration rates
Consumer Auto Finance Provider Collect more delinquent payments 19% increase in right-party contacts and payments

» For additional client success stories, please visit our archive.

More Successes

"Austin Logistics' Vincio™ is the solution I.C. System has been looking for to take our operations to the next level. The flexibility and speed the solution provides will empower us with the tools necessary for more advanced, customized collection offerings."
Thomas Emms, Chief Information Officer -
I.C. System

"Austin Logistics was the rare great implementation partner. They provided us with strong, experienced resources across the project and were committed to delivering on their promises from start to finish."
John Hanson, Vice President - Global Shared Services, Sabre Holdings

"We've improved delinquency and roll rates, and improved overall performance without increasing staff. Up to 60 days past due, we are managing more accounts per collector than before."
Dan Leonard, SVP Portfolio Management, Triad Financial Corp.

"Whether customer contact is inbound or outbound, Austin Logistics' solutions help maximize the value of every interaction - a requirement that is becoming increasingly more critical as credit use expands and consumers become more difficult to proactively contact."
Bill Filip, Partner with Baird Venture Partners

"Austin Logistics' software solutions perform as promised. We receive high Return on Investment and excellent customer service. Definitely recommended!"
Top 20 Credit Card Issuer

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