CallSelect? Awarded 2002 "Product of the Year" By Technology Marketing Corporation's Customer Inter@ction Solutions Magazine

Austin Logistics Singled out for Its Technological Excellence and Vision

NORWALK, CT - February 14, 2003 - Austin Logistics announced today that Technology Marketing Corporation (TMC™)'s Customer Inter@ction Solutions magazine, named CallSelect™ as a Product of the Year winner for 2002. Customer Inter@ction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982.

"We are pleased to accept this award for Austin Logistics' CallSelect. CallSelect is revolutionizing the collections process. It is the first software solution that uses action-specific modeling to predict the impact of different actions on individual accounts. With CallSelect, you don't call those likely to pay anyway or those unlikely to ever pay-you only make the productive calls," said Lois Brown, Vice President of Marketing at Austin Logistics.

"CallSelect is a clear leader in the operational analytics sector. We're proud to reward their hard work and innovation with a Product of the Year Award for 2002," said Nadji Tehrani, Chairman of TMC and Founder of Customer Inter@ction Solutions.

According to Customer Inter@ction Solutions Group Editor-in-chief, Rich Tehrani, CallSelect was selected because it demonstrates true innovation which is the hallmark of Product of the Year winners.

"The Product of the Year award is meant not only to honor the outstanding teams who developed and manufactured the products on our winning list, but also to educate our readers on the vast array of offerings in this market. Choosing the winners was a difficult process, and the editorial team spent many hours studying the applications we received from vendors, as well as looking through materials we collected on our own over the past year."

A full list of Product of the Year winners appeared in the January issue of Customer Inter@ction Solutions magazine.

About Austin Logistics Incorporated
Austin Logistics is a leading provider of analytic software and solutions that predict customer value and behavior to drive more profit from every customer interaction-delivering a proven return on investment in six months or less. The company's products and solutions enable its global client base to make proactive, profit-focused decisions that optimize actions in collections, risk/fraud, and customer loyalty applications. Since 1992, Austin Logistics has been trusted by many of the world's largest financial services companies. The company's products and solutions are also available to insurance and telecommunications operations worldwide. For more information, please visit www.AustinLogistics.com.

About TMC
Since its inception in 1972, Technology Marketing Corporation (TMC) has produced industry-leading trade magazines and events focused on technology and communications. TMC publishes Customer Inter@ction Solutions and Internet Telephony, and the online publications, TMCnet.com, Planet PDA Magazine, BiometriTech™ and Alternative Power™. TMC produces BiometriTech™ Conference, INTERNET TELEPHONY Conference & EXPO; Planet PDA?: The Enterprise PDA Event; and The Global Call Center Outsourcing Summit™. TMCnet™.com publishes more than 25 topical online newsletters. For more information about TMC, visit its Web site at www.tmcnet.com.