Valeo™ Awarded 2004 "Product of the Year" By Technology Marketing Corporation's Customer Inter@ction Solutions' Magazine

AUSTIN, TX - February 7, 2005 - Austin Logistics announced today that Technology Marketing Corporation (TMC™)'s Customer Inter@ction Solutions' magazine, named Valeo as a product of the year for 2004. Customer Inter@ction Solutions' has been a premier publication in the CRM, call center and teleservices industries since 1982.

"We are pleased to accept this award for Valeo, a new addition to our contact center suite of products. By adding Valeo's predictive analytics and value-driven queuing to their pre-existing pre-agent routing systems, customer service call centers can increase agent cross-sell and up-sell revenue as well as proactive retention. This patent-pending software lets you decrease resource expenses while protecting-and even improving-the quality of customer service as measured by customer satisfaction, decreased attrition, and increased revenue," says Lois Brown, Vice President of Marketing at Austin Logistics.

Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. Austin Logistics has demonstrated to the editors of Customer Inter@ction Solutions that its products or services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.

The Product of the Year Award winners for 2004 will be published in the January 2005 issue of Customer Inter@ction Solutions magazine

About Technology Marketing Corporation-TMC
Celebrating more than 30 years as a leading publisher, Technology Marketing Corporation (TMC) publishes Customer Inter@ction Solutions and INTERNET TELEPHONY magazines, Web portal TMCnet.com, and the online publications SIP™, Speech-World™, VoIP Developer™, WiFI Telephony™, WiMAX™, Alternative Power? and BiometriTech™. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, VoIP Developer Conference and Global Call Center Outsourcing Summit. TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 14 online newsletters. Visit www.tmcnet.com for details.

About Austin Logistics Incorporated
Austin Logistics is a leading provider of analytic software and solutions that predict customer value and behavior to drive more profit from every customer interaction-delivering a proven return on investment in six months or less. The company's products and solutions enable its global client base to make proactive, profit-focused decisions that optimize actions in collections, risk/fraud, and customer loyalty applications. Since 1992, Austin Logistics has been trusted by many of the world's largest financial services companies. The company's products and solutions are also available to insurance and telecommunications operations worldwide. For more information, please visit www.AustinLogistics.com.