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Overview
Managing customer accounts, decreasing risk and increasing profitability is key to growing a healthy portfolio. Challenges to achieving this growth include strong competition, rapid changes in the marketplace, increasing regulatory oversight and customer scrutiny. Meeting these challenges, making the best customer decisions, and having the ability to react with speed and precision is critical to your success.
These challenges are driving the need for greater speed and improved accuracy in account management decisions, above and beyond the capabilities of your existing account management systems. These systems are currently limited by:
- Dependence on one-dimensional behavior scores
- Basis for segmenting into risk bands = "like accounts"
- Rules applied to segments for decisioning
- Challenges of current champion/challenger testing
- Multitude of tests
- Lengthy delays in tests, time for results
ActionSelect has an immediate impact, driving customer response from activation/balance build, to retention, credit line assignment and finally through to collections.
Learn about ActionSelect's innovative approach »
Interested in hearing more?
Contact Austin Logistics for more information.
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Resources
Success Spotlight
"ActionSelect allows us to precisely segment our early-stage delinquencies and identify which customers will pay without action, we can significantly reduce unnecessary phone calls to customers who have missed a payment in the past 30 days, but who are likely to pay without a call."
BellSouth
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