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Overview
OnQ is a turnkey software solution offering:
- Advanced technology with rapid time to production
- User-friendly interface, business user can easily manage strategies - with no IT involvement
- Highly scalable, processes in real-time
- Integrated testing for rapid deployment of new strategies
- Flexible, highly accurate and real-time monitoring and reporting
- Domain expertise through consulting and support
- Integration with most major dialers
OnQ can be used with Austin Logistics CallTech™ software for automated campaign management. CallTech determines the best-time-to-call your accounts, increasing right-party contacts, and maximizing dollars collected or sales per agent hour.
Is Business-As-Usual Costing You?
In the traditional dialer environment, many functions are handled manually. Without the advantages of technology, companies have traditionally created lists using segmentation and prioritization by:
- Balance, dollars at risk, days of delinquency, behavior scores or a combination of all for collections
- Perceived value in telemarketing or teleservices
Single or multiple lists are created and loaded into the
dialer(s), calling starts from top to bottom with high intensity, using methods such as '"follow the sun" (calling time zones from east to west throughout the day.) But even with high penetration rates, you have disappointing results and run the risk of violating call regulations.
Dealing with dynamic change necessitates implementing systems that automate and simplify to reduce the cost and effort of dialer administration.
Learn about OnQ's innovative approach »
Interested in hearing more?
Contact Austin Logistics for more information.
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Resources
Success Spotlight
"I get to the office at 7:45 because I want to get a cup of coffee. OnQ does everything else for me."
Top-3 Private-Label Credit Card Issuer
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