Collections Workshop Registration

When: Thursday, May 22
8:00am-11:00am

Where: Hyatt Regency Phoenix
122 North 2nd Street
Phoenix, AZ 85004

All fields marked with an asterisk "*" are required.
All registrants please fill out survey below. Results will help make this a more meaningful workshop.

Company Name*

First Name*

Last Name*

Title*

Phone*

E-Mail*

Question 1. What are the biggest operational challenges you face in trying to meet your collections/recovery goals?

Agent-related issues
Lack of appropriate technology
Dialer-related issues
Compliance issues
Other

Question 2. What operational metrics do you use to measure your success?

Question 3. What, if any, technologies/tools are you looking to implement over the
next 18 months?

Predictive dialer
Risk analytics/Scoring/Best Time to Call
Automated Voice Messaging (Outbound IVR)
Collection Management Systems
Agentless payment technology
Text messaging (SMS)
New data sources

Question 4. What channels do you currently use to reach delinquent accounts?

Phone
Letter
Auto-messaging
Web
Inbound IVR
Text Messaging

Question 5. What are you hoping to achieve in this workshop?

Question 6. What technology, tools, or resources do you consider to be
your competitive advantage now and for the future?

Thank you for registering for this workshop. Someone will be in contact with you shortly.


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Collections Workshop Registration

All fields marked with an asterisk "*" are required. All registrants please fill out survey below. Results will help make this a more meaningful workshop.

All fields marked with an asterisk "*" are required.
All registrants please fill out survey below. Results will help make this a more meaningful workshop.